Those of us born with the ability to hear take listening for granted. But the art of listening has nothing to do with our sensory experience of hearing. Listening is a complex cognitive process which involves understanding, reception and interpretation, all of which requires motivation and dedication.
Criticism can hurt, but it will never hurt you as much as you can hurt yourself. Disregarding criticism as “hate” does more damage to you.
In our modern digital age, the diplomatic conversation is fast becoming a forgotten art. However, face-to-face communications are as essential as ever for our ongoing development and growth.